Qee Privacy Policy — Your Data Is Completely Safe with Us

Your Privacy Is Our Promise

Qee places the highest priority on protecting the personal data of users in Bangladesh. We believe that every user's personal information is their own asset, and safeguarding it is our fundamental responsibility. In this privacy policy, we clearly explain what data is collected, how it is used, and what your rights are. Please read this policy carefully before using our platform. If you have any questions or concerns, feel free to contact us.

What Data Is Collected

When you register on qee, we collect your name, email address, phone number, and date of birth. National ID or passport information may also be required for account verification. We also automatically collect your device information, IP address, browser type, and log data related to your activity on the platform. For financial transactions, payment method details are collected securely; however, no full card numbers are stored. All of this information is used solely for the purpose of providing you with better service.

How Data Is Used

The data collected is used to manage your account, process transactions, and provide customer support. It is also used to ensure platform security and prevent fraudulent activity. We analyze your data to deliver personalized offers and services based on your preferences and experience. Your gaming patterns may also be monitored to ensure compliance with responsible gaming policies. Data is also used to fulfill legal obligations and maintain accountability to regulatory authorities.

Data Sharing & Disclosure

Qee never sells your personal data to third parties. However, minimal necessary information may be shared with select trusted partners for payment processing, identity verification, or technical support purposes. These partners are contractually bound to comply with our strict privacy standards. We may be required to disclose information in response to a court order or a lawful request from a law enforcement authority. In such cases, we always adhere to the minimum requirements of the law.

Cookies & Tracking

Our platform uses cookies that enhance your browsing experience and maintain login sessions. Some cookies are essential for the platform to function correctly, while others are used to remember your preferences. You can control or disable cookies through your browser settings, though this may limit certain features. We do not use third-party advertising cookies or tracking pixels. Our analytics are used solely to analyze aggregate usage patterns.

Data Storage & Security

All your data is stored on secure servers protected by industry-standard SSL encryption technology. We conduct regular security audits and maintain firewalls and access controls to prevent unauthorized access. Your data is retained only for as long as legal or service-related requirements exist. After account closure, data is securely deleted once the legally required retention period has elapsed. Our data protection team monitors for potential threats 24/7.

Your Rights

Under applicable Bangladeshi law and qee's policies, you have the right to view, correct, and request deletion of your own data. You may opt out of marketing communications and object to certain data processing activities. To make any data-related request, contact us at [email protected]. We aim to respond to your request within 30 business days. If you have any difficulty exercising your rights, our customer support team is always ready to assist.

Policy Changes

We reserve the right to update this privacy policy at any time. If any significant changes are made, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after changes have been made will be considered acceptance of the new policy. We therefore encourage you to visit this page regularly and read the latest version. Ensuring your privacy is our ongoing commitment.